1. Introduction
SnipeListings ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service at app.snipelistings.com. By using SnipeListings you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following information when you use SnipeListings:
- Account information: Your name and email address when you create an account
- Payment information: Payment is processed by Stripe. We do not store your credit card details
- Usage data: Search queries, regions searched, and number of searches performed
- Subscription data: Your current plan and plan expiry date
- Device data: Browser type, IP address, and device information for security purposes
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the SnipeListings service
- Process payments and manage your subscription
- Send transactional emails such as account confirmation and password resets
- Track search usage to enforce plan limits
- Improve our service and fix technical issues
- Respond to customer support requests
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Data Storage and Security
Your data is stored securely using Supabase, a trusted database provider with industry-standard security practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However no method of transmission over the internet is 100% secure. While we strive to protect your information we cannot guarantee its absolute security.
5. Third Party Services
We use the following third party services:
- Supabase: Database and authentication — stores your account and usage data
- Stripe: Payment processing — handles all credit card transactions securely
- Vercel: Hosting — serves the SnipeListings web application
Each of these services has their own privacy policies governing their use of your data.
6. Facebook Marketplace Data
SnipeListings displays publicly available listing data from Facebook Marketplace. We do not collect, store, or share any personal data from Facebook users or sellers. We do not require you to connect your Facebook account to use our service.
7. Cookies
SnipeListings uses session cookies to keep you logged in and maintain your authentication state. We do not use tracking cookies or advertising cookies. You can disable cookies in your browser settings but this may affect your ability to use the service.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing emails at any time
To exercise any of these rights please contact us at support@snipelistings.com.
9. Children's Privacy
SnipeListings is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of SnipeListings after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy please contact us at support@snipelistings.com.